Elevated error rates

Incident Report for e-conomic

Resolved

This incident has been resolved.
Posted Apr 02, 2020 - 14:45 CEST

Update

A fix has been implemented and we are monitoring the results. The incident was caused by partial service disruption on our queue instances.
Posted Apr 02, 2020 - 13:25 CEST

Update

We are continuing the investigation. We have identified network issues between our cloud and one of our third party providers (CloudAMQP). We will update with more information as soon as we have it.
Posted Apr 02, 2020 - 13:11 CEST

Investigating

We are currently investigating issues with elevated error rates from our application & API servers.
Posted Apr 02, 2020 - 11:07 CEST
This incident affected: API (SOAP API, REST API).