Problemet er løst, og alt fungerer normalt igen. Tak for din tålmodighed!
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The issue has been fixed, and everything is back to normal. Thank you for your patience!
Posted Aug 19, 2024 - 14:36 CEST
Monitoring
Vi har løst problemet. For betalinger fra og med mandag den 19. august vil modposteringerne automatisk blive oprettet som normalt. For betalinger med status 'Manglende posteringer' kan man enten klikke på knappen 'Prøv igen' for at oprette dem med det samme, eller man kan vente på, at vi automatisk opretter dem. Tak for din tålmodighed!
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We have fixed the issue. For payments from Monday, August 19th onwards the counter-postings will be automatically created as normal. For payments with status 'Missing postings,' you can either click the 'Try again' button to create them right away, or you can wait for us to create them automatically for you. Thank you for your patience!
Posted Aug 18, 2024 - 14:10 CEST
Identified
Vi oplever i øjeblikket problemer med oprettelsen af modposteringer for betalinger udført siden den 14. august. Vi arbejder aktivt på at løse problemet og forventer, at posteringerne automatisk vil blive oprettet inden for de kommende dage. Vi beklager ulejligheden og takker for din tålmodighed.
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We are currently experiencing issues with the creation of counter-postings for payments executed since August 14th. We are actively working on a solution and expect the entries to be created automatically within the coming days. We apologize for the inconvenience and appreciate your patience.