e-conomic Status

Some users may experience getting logged out of the site

Monitoring - We have identified the cause behind login difficulties and have deployed a fix.
The customers might still need to relogin on both the app and SOAP.
Mar 26, 2023 - 10:59 CEST

Update - We are investigating difficulties with authentication on SOAP for some clients.
Mar 26, 2023 - 10:05 CEST

Investigating - Due to a planned cookie change in our application, some users may experience getting logged out of the site and will need to log back in again. There shouldn't be any further disruption.
Mar 25, 2023 - 15:41 CET

About This Site

You can access our customer performance page here: https://www.e-conomic.dk/support/driftsinformation

Web Application Operational

Journals Operational

Admin Operational

Invoice, orders & quotes Operational

SmartInbox / Inbox Operational

Bank Reconciliation Operational

Other Operational

Mobile Apps Operational

API Operational

SOAP API Operational

REST API Operational

OpenAPI Operational

Third-party Components Operational

Visma Connect Operational

Aiia Operational

November First Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Database and microservice maintenance Mar 28, 2023 22:00 - Mar 29, 2023 02:00 CEST

The whole application will be unavailable since we'll be performing DB maintenance and at the same time the microservice cluster will be updated.
Posted on Mar 13, 2023 - 08:19 CET

Past Incidents

Mar 26, 2023

Unresolved incident: Some users may experience getting logged out of the site.

Mar 25, 2023

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

Customers have troubles onboarding

Resolved - The changes have the desired effects. The issue has been resolved.
Mar 17, 14:21 CET

Monitoring - The issue has been fixed and we're currently monitoring the changes made to make sure they have the desired effects.

We apologize for the inconvenience.
Mar 16, 18:41 CET

Investigating - We have an ongoing incident through which customers have troubles onboarding. November First is actively looking into a fix.
Customers enter their verification code received by email, but they get a "Wrong code" message. Customers can still continue the onboarding by clicking "Resend code" and then continuing the flow in November First's environment.
Mar 16, 06:42 CET

Mar 16, 2023

Problemer med godkendelse af bilag på mail / Issues with approving documents sent to mail

Resolved - Fejlen er nu rettet og bilag sendt til godkendelse på e-mail virker.
Det er ikke nødvendigt at gensende bilag til godkendelse.
Mar 16, 16:44 CET

Investigating - Vi oplever lige nu at bilag der er sendt til godkendelse på e-mail ikke kan godkendes.
Vi undersøger nærmere og vender tilbage med konkret nyt.

Er bilaget sendt til en e-conomic bruger kan der fortsat godkendes på app eller direkte i e-conomic.
Mar 16, 14:58 CET

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

We have noticed that invoice lines are missing for booked invoices in Rest API.

Resolved - This incident has been resolved.
Mar 13, 21:42 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 20:40 CET

Identified - The issue has been identified and a fix is being implemented.
Mar 13, 19:40 CET

Investigating - We are currently investigating this issue.
Mar 13, 16:36 CET

Mar 12, 2023

No incidents reported.