All Systems Operational
web application Operational
deployments ? Operational
API Operational
SOAP API Operational
REST API Operational
OpenAPI ? Operational
Third-party Components Operational
Visma Connect ? Operational
Aiia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 18, 2022

No incidents reported today.

May 17, 2022
Database Performance Degradation
Resolved - This incident has been resolved.
May 17, 17:04 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 16:36 CEST
Identified - The issue has been identified and a fix is being implemented.
May 17, 15:51 CEST
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Degraded performance due to database congestion
Resolved - This incident has been resolved.
May 12, 13:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 13:41 CEST
Identified - We are currently experiencing a performance hit due to a higher amount of requests to the database.
We are monitoring and expecting better performances soon.
May 12, 07:36 CEST
May 11, 2022
Sporadic errors
Resolved - The implemented fix works as expected. All systems are fully operational now. The affected documents will be fixed throughout the day.
May 11, 12:39 CEST
Monitoring - Between ~ 01:20 AM and ~ 09:10 AM customers have experienced sporadic errors on the web application.
The most affected area has been Smart Inbox. Uploaded documents during that period have not been scanned though our SmartScan component. We have identified the affected documents and throughout the day we will be fixing them.
All components in the system, including Smart Inbox are now operating normally and we are monitoring the system.
May 11, 11:45 CEST
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
May 11, 02:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 22:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 3, 10:10 CEST
May 10, 2022
May 9, 2022
Degraded performance due to database congestion
Resolved - This incident has been resolved.
May 9, 23:38 CEST
Identified - We are currently experiencing a performance hit due to a higher amount of requests to the database.
We are monitoring and expecting better performances soon.
May 9, 19:52 CEST
Database Congestion
Resolved - This incident has been resolved.
May 9, 13:34 CEST
Monitoring - We have noticed some spikes in the usage of our system that caused some database congestion, the system self-healed, and we are monitoring the situation
May 9, 13:25 CEST
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022
Issues with logging into e-conomic
Resolved - This incident has been resolved.
May 4, 09:54 CEST
Update - We are continuing to investigate this issue.
May 4, 09:27 CEST
Investigating - We are experiencing an issue where users are unable to login to e-conomic on both web and mobile apps.
May 4, 08:56 CEST
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 00:17 CEST
Verifying - Verification is currently underway for the maintenance items.
May 4, 00:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 3, 20:22 CEST
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