In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 2025 - 21:15 CET
Scheduled - Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.

Jan 23, 2025 21:15-22:15 CET
Web Application Under Maintenance
Journals Operational
Admin Operational
Invoice, orders & quotes Operational
SmartInbox / Inbox Under Maintenance
Bank Reconciliation Operational
Other Operational
Customer Data Availability Operational
Mobile Apps ? Operational
API Operational
SOAP API Operational
REST API Operational
OpenAPI ? Operational
Third-party Components Operational
Visma Connect ? Operational
Aiia Operational
November First ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.

Posted on Jan 23, 2025 - 19:14 CET
Past Incidents
Jan 23, 2025
Completed - The scheduled maintenance has been completed.
Jan 23, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 20:00 CET
Scheduled - Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.

Jan 22, 13:04 CET
Jan 22, 2025
Completed - The scheduled maintenance has been completed.
Jan 22, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 20:00 CET
Scheduled - Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.

Jan 22, 14:25 CET
Jan 21, 2025
Completed - The scheduled maintenance has been completed.
Jan 21, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:00 CET
Scheduled - Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.

Jan 21, 13:00 CET
Jan 20, 2025

No incidents reported.

Jan 19, 2025
Resolved - This incident has been resolved.
Jan 19, 05:52 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 05:37 CET
Update - We are continuing to investigate this issue.
Jan 19, 03:58 CET
Investigating - Vi oplever lige nu driftsforstyrrelser i e-conomic, som gør at man ikke kan bruge systemet. Vi har alle mand på sagen og arbejder på at løse det hurtigst muligt – tak for din tålmodighed.

We are currently experiencing an outage that may cause issues with logging in. We are working to resolve it as quickly as possible – thank you for your patience.

Jan 19, 03:32 CET
Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Resolved - Forbindelsen er genetableret, og posteringerne indlæses nu til bankafstemningen.

The connection has been re-established, and the entries are now being loaded into the bank reconciliation.

Jan 16, 14:35 CET
Investigating - I øjeblikket kan man opleve, at bankforbindelsen er synkroniseret til dags dato, men ingen posteringer ses i bankafstemningen.
Vi er ved at undersøge, hvad vi kan gøre.

Et workaround der kan virke, hvis forbindelsen er aktiv:
Orange tandhjul > Alle indstillinger > Integrationer > Bankintegrationer > Fjern forbindelse til konto fra kontoplan > Fjern forbindelse > Forbind til konto fra kontoplan > Forbind.

Currently, you may experience that the bank connection is synchronized to the current date, but no entries are visible in the bank reconciliation. We are investigating what we can do.

A workaround that might work if the connection is active:
Orange gear icon > All settings > Integrations > Bank integrations > Disconnect account from Chart of accounts > Revoke connection > Connect to account from chart of accounts > Connect.

Jan 14, 09:18 CET
Jan 15, 2025

No incidents reported.

Jan 14, 2025
Completed - The scheduled maintenance has been completed.
Jan 14, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:00 CET
Scheduled - Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.

Jan 14, 15:29 CET
Jan 13, 2025
Completed - The scheduled maintenance has been completed.
Jan 13, 20:28 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:00 CET
Scheduled - Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.

Jan 13, 15:41 CET
Resolved - Køen er blevet afviklet, og det er nu muligt at indlæse bankposteringer. Aflæsning af bilag i Smart Inbox fungerer igen.

The queue has been cleared, and it is now possible to upload bank transactions. Document processing in Smart Inbox is functioning again.

Jan 13, 14:14 CET
Investigating - Vi oplever på nuværende tidspunkt, at der er forsinkelser ved afhentning af bankposteringer fra Aiia. Man kan også opleve, at bilagene står i længere tid til behandling i Smart Inbox.

Begge udfordringer er ved at blive afviklet.

We are currently experiencing delays in retrieving bank transactions from Aiia. You might also experience that documents take longer to process in Smart Inbox.

Both issues are being resolved.

Jan 13, 09:27 CET
Jan 12, 2025
Resolved - We've experienced a period of instability between 09:50 and 10:20 where the application was partially unavailable. This has been resolved. We apologize for any inconvenience.
Jan 12, 10:52 CET
Investigating - Nogle brugere oplever i øjeblikket at de hverken kan logge på e-conomic via web eller mobilappen.

We are experiencing an issue where users are unable to login to e-conomic on both web and mobile apps.

Jan 12, 10:03 CET
Resolved - Vi oplevede driftsforstyrrelser i e-conomic fra 09:50 til 10:20

We were experiencing issues in e-conomic from 09:50 to 10:20

Jan 12, 09:30 CET
Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.