Identified - UPDATE: We have identified a fix for the issue where multi-page PDFs emailed to Inbox disappear after being sent. We are currently testing the fix internally.

We are currently investigating an issue where multi-page PDFs emailed to Inbox disappear after being sent. This issue is happening only when PDFs are sent to e-conomic via email.

If this happens, please retry sending the email or upload directly on the Inbox page.

May 23, 2023 - 08:20 CEST
Investigating - We are currently investigating an issue where multi-page PDFs emailed to Inbox disappear after being sent. This issue is happening only when PDFs are sent to e-conomic via email.

If this happens, please retry sending the email or upload directly on the Inbox page.

May 17, 2023 - 13:21 CEST
Investigating - We are currently investigating some issues.
May 15, 2023 - 14:01 CEST
Web Application Operational
Journals Operational
Admin Operational
Invoice, orders & quotes Operational
SmartInbox / Inbox Operational
Bank Reconciliation Operational
Other Operational
Mobile Apps ? Operational
API Operational
SOAP API Operational
REST API Operational
OpenAPI ? Operational
Third-party Components Partial Outage
Visma Connect ? Operational
Aiia Operational
November First ? Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Identity Service maintenance Jun 6, 2023 22:00 - Jun 7, 2023 02:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
You may experience being logged out and failing requests.

Jun 02, 2023 - 17:04 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 02, 2023 - 17:03 CEST
Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Resolved - This incident has been resolved.
Jun 2, 17:53 CEST
Monitoring - Due to a planned cookie change in our application,
some users may experience getting logged out of the site and will need to log back in again.
There shouldn't be any further disruption.

May 26, 22:27 CEST
Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023
Resolved - This incident has been resolved.
May 27, 18:34 CEST
Investigating - We are experiencing an issue where users are unable to login to e-conomic on both web and mobile apps.
May 27, 18:14 CEST
May 26, 2023
Resolved - This incident has been resolved.
May 26, 19:16 CEST
Investigating - We are experiencing an issue where users are unable to login to e-conomic on both web and mobile apps.
May 26, 19:03 CEST
Resolved - This incident has been resolved.
May 26, 18:13 CEST
Identified - We introduced Internal Loadbalancers to Rest API inorder to reduce on latency in requests/responses.
This is a two step process and but final step happened within a single execution, removing the service from the Global Loadbalancer.

We are restoring the service to the Global Loadbalancer.

Next update at 18.30

May 26, 18:07 CEST
Investigating - We have detected availability issues on this component. We are investigating.
May 26, 17:50 CEST
May 25, 2023
Completed - The scheduled maintenance has been completed.
May 25, 22:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 22:31 CEST
Scheduled - We will be performing a planned failover at this point. Expect short interruptions to the database connections for all services.
May 25, 15:43 CEST
May 24, 2023

No incidents reported.

May 23, 2023
May 22, 2023

No incidents reported.