Monitoring - We have identified the cause behind login difficulties and have deployed a fix. The customers might still need to relogin on both the app and SOAP.
Mar 26, 2023 - 10:59 CEST
Update - We are investigating difficulties with authentication on SOAP for some clients.
Mar 26, 2023 - 10:05 CEST
Investigating - Due to a planned cookie change in our application, some users may experience getting logged out of the site and will need to log back in again. There shouldn't be any further disruption.
Mar 25, 2023 - 15:41 CET
The whole application will be unavailable since we'll be performing DB maintenance and at the same time the microservice cluster will be updated. Posted on
Mar 13, 2023 - 08:19 CET
Resolved -
The changes have the desired effects. The issue has been resolved.
Mar 17, 14:21 CET
Monitoring -
The issue has been fixed and we're currently monitoring the changes made to make sure they have the desired effects.
We apologize for the inconvenience.
Mar 16, 18:41 CET
Investigating -
We have an ongoing incident through which customers have troubles onboarding. November First is actively looking into a fix. Customers enter their verification code received by email, but they get a "Wrong code" message. Customers can still continue the onboarding by clicking "Resend code" and then continuing the flow in November First's environment.
Mar 16, 06:42 CET
Resolved -
Fejlen er nu rettet og bilag sendt til godkendelse på e-mail virker. Det er ikke nødvendigt at gensende bilag til godkendelse.
Mar 16, 16:44 CET
Investigating -
Vi oplever lige nu at bilag der er sendt til godkendelse på e-mail ikke kan godkendes. Vi undersøger nærmere og vender tilbage med konkret nyt.
Er bilaget sendt til en e-conomic bruger kan der fortsat godkendes på app eller direkte i e-conomic.
Mar 16, 14:58 CET