All Systems Operational
web application Operational
SOAP API Operational
REST API Operational
deployments ? Operational
Third-party Components Operational
Visma Connect ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 28, 2020

No incidents reported today.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020
Resolved - After yesterday having blocked a partner who was abusing our API, we can see that the issue has been solved.
We are looking into how to prevent this from happening again.
Jan 23, 11:05 CET
Update - We are still investigating the root of the problem and expecting to do an update tomorrow morning.
Jan 22, 17:04 CET
Update - We are continuing to investigate this issue.
Jan 22, 15:14 CET
Update - We can see that it is not just orders but invoices as well.
Jan 22, 15:09 CET
Investigating - We are currently investigating this issue.
Jan 22, 14:00 CET
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - This incident has been resolved.
Jan 16, 15:11 CET
Monitoring - We have rolled back to a know revision, we are monitoring the performance of the application
Jan 16, 13:24 CET
Investigating - We are currently experiencing slowdown on the application, the issue have been identified and we are investigating.
Jan 16, 13:16 CET
Jan 15, 2020
Resolved - This incident was resolved along with the fixes deployed today.
Jan 15, 15:38 CET
Identified - We have identified the causes. An initial fix have been deployed and reduced error rates significantly - the work to eliminate the remaining regressions are in progress.
Dec 19, 12:11 CET
Investigating - We are currently investigating elevated error rates on our SOAP and REST API.
Dec 3, 10:30 CET
Resolved - A new batch of fixes have been deployed and the application is back to normal operations.
Jan 15, 15:37 CET
Update - We can confirm that the fixes we deployed friday has worked.
We still see a few errors that we are trying to identify.
Jan 14, 09:30 CET
Update - The fixes we rolled out friday helped, however we are still working on identifying all of the issues.
Jan 13, 10:38 CET
Update - We are now rolling out updates for the already identified issues and will be monitoring these.
We are also still investigating if there is any other issues that needs to be fixed.
Jan 10, 12:19 CET
Update - We are still working on identifying all the issues, however we are also testing fixes for the already identified issues. There will be an update later today if we are able to deploy them.
Jan 10, 09:52 CET
Update - We are still working hard on identifying why the errors har happening, we have enabled extra logging and created a tactical team to focus on the issue.
We have already identified some of the underlying issue and working hard on resolving them.
More info will come when we have it.
Jan 9, 15:24 CET
Update - We can see that adding more capacity haven't helped with the error rates, we are still investigating and will update when we know more.
Jan 8, 14:11 CET
Investigating - The 7th of January at 12:20 we started experiencing elevated error rates and server crashes.
We have therefore tripled our SOAP capacity, which should keep the error rates in check while we figure out why this is happening.
Jan 8, 09:26 CET
Jan 14, 2020
Resolved - The issue is considered resolved.
Jan 14, 16:50 CET
Monitoring - We have identified and fixed the issue, we are currently monitoring.
Jan 14, 15:09 CET
Investigating - Our login page is currently unavailable, we are investigating the issue.
Jan 14, 14:37 CET