Nogle oplever at den samme e-faktura vises flere gange i Inbox / Some users experience that the same e-invoice appears multiple times in the inbox

Incident Report for e-conomic

Resolved

Fejlen er blevet rettet, og e-fakturaerne vil nu kun blive vist én gang pr. modtagelse. Hvis man har modtaget den samme e-faktura, mens fejlen stod på, skal disse dokumenter slettes manuelt.

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The issue has been resolved, and e-invoices will now only be displayed once per receipt. If the same e-invoice was received multiple times while the issue was ongoing, those documents must be deleted manually.
Posted Nov 06, 2025 - 16:06 CET

Investigating

Vi undersøger, hvorfor fejlen opstår, og arbejder på højtryk for at finde en løsning på problemet. Dupletterne kan slettes fra indbakken, hvis man ønsker det. Vi beklager mange gange ulejligheden.

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We are investigating why the error occurs and are working hard to find a solution to the problem. The duplicates can be deleted from the inbox if desired. We sincerely apologize for the inconvenience.
Posted Nov 06, 2025 - 13:32 CET
This incident affected: Web Application (SmartInbox / Inbox).