Vi oplever i øjeblikket problemer med modtagelsen af e-mails i både vores Inbox, og på vores info-mailadresse / We are currently experiencing issues with receiving emails in both our Inbox and our info email address

Incident Report for e-conomic

Resolved

Denne hændelse er blevet løst.
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This incident has been resolved.

Posted Nov 13, 2025 - 17:36 CET

Monitoring

En rettelse er blevet implementeret, og vi overvåger den.

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A fix has been implemented and we are monitoring it.

Posted Nov 13, 2025 - 16:43 CET

Investigating

På nuværende tidspunkt kan der opleves problemer med modtagelse af dokumenter i Inbox-mailen samt med afsendelse til info@e-conomic.dk. Udfordringen stammer fra vores underleverandør.
Dokumenterne kan uploades direkte i Inbox, mens udfordringen står på. Vi arbejder på højtryk for at løse problemet hurtigst muligt og beklager mange gange den ulejlighed, dette måtte medføre.

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At the moment, there may be issues with receiving documents in the Inbox mail as well as with sending to info@e-conomic.dk
The issue originates from our subcontractor. The documents can be uploaded directly in the Inbox while the issue is ongoing.
We are working diligently to resolve the problem as quickly as possible and sincerely apologize for any inconvenience this may cause.

Posted Nov 13, 2025 - 16:25 CET

This incident affected: Web Application (SmartInbox / Inbox).