Unprocessed vouchers for some integrations

Incident Report for e-conomic

Resolved

The issue has been identified and and resolved
Posted Jun 04, 2019 - 14:10 CEST

Identified

We believe the issue of documents appearing in the Unprocessed is related to recent changes to SmartInbox. We are preparing a fix at the moment and will keep you updated with the status
Posted Jun 04, 2019 - 13:02 CEST

Investigating

For some integrations attachments to vouchers end up in Unprocessed. This seems to affect both SOAP and REST API's. We are currently investigating and hope to have an update soon.
Posted Jun 04, 2019 - 09:57 CEST
This incident affected: API (SOAP API, REST API).