Issue With Multi-page PDF Scanning

Incident Report for e-conomic

Resolved

This incident has been resolved.
Posted Jul 04, 2023 - 13:28 CEST

Identified

UPDATE: We have identified a fix for the issue where multi-page PDFs emailed to Inbox disappear after being sent. We are currently testing the fix internally.

We are currently investigating an issue where multi-page PDFs emailed to Inbox disappear after being sent. This issue is happening only when PDFs are sent to e-conomic via email.

If this happens, please retry sending the email or upload directly on the Inbox page.
Posted May 23, 2023 - 08:20 CEST

Investigating

We are currently investigating an issue where multi-page PDFs emailed to Inbox disappear after being sent. This issue is happening only when PDFs are sent to e-conomic via email.

If this happens, please retry sending the email or upload directly on the Inbox page.
Posted May 17, 2023 - 13:21 CEST
This incident affected: Web Application (SmartInbox / Inbox).