Problems receiving attachments via e-mail

Incident Report for e-conomic

Resolved

This incident has been resolved.

Posted Jul 04, 2019 - 12:34 CEST

Update

A configuration error in our upstream mail provider caused e-mail delays. This has been resolved.

Posted Jul 02, 2019 - 19:18 CEST

Monitoring

We have applied a fix and are monitoring that the attachment flow is working as expected.

Posted Jun 22, 2019 - 15:51 CEST

Update

Incoming e-mail issue is still being investigated and is escalated with hosting partners.

Posted Jun 22, 2019 - 10:23 CEST

Investigating

We are currently investigating an issue regarding receiving attachments via e-mail. This started approximately at 14:38.

Posted Jun 21, 2019 - 15:23 CEST

This incident affected: web application.