Firmakort: kvitteringer fra mobil vises ikke i bankafstemningen / Payment cards: receipts from mobile are not showing in bank reconciliation

Incident Report for e-conomic

Resolved

This incident has been resolved.
Posted Jul 16, 2026 - 14:16 CEST

Investigating

Vi oplever lige pt udfordringer med, at kvitteringer fra Firmakort fra mobilen ikke vises i bankafstemningen når man er i overførselsvinduet. Vi arbejder på en løsning, men du kan selv få den frem via dette workaround i mellemtiden;
1. Marker transaktionen i bankafstemningen
2. Klik "Slet".
3. Klik "Synkroniser bankkonti".
4. Marker transaktionen igen og klik "Overfør". Nu vises kvitteringen.

Vi beklager udfordringerne og arbejder på at få det løst.

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We are currently experiencing issues where receipts from Payment cards from the mobile app are not showing up in the bank reconciliation when in the transfer window. We are working on a solution, but in the meantime you can use this workaround:

1. Select the transaction in the bank reconciliation.
2. Click "Delete."
3. Click "Sync bank accounts."
4. Select the transaction again and click "Transfer." The receipt will now be displayed.

We apologize for the inconvenience and are working on getting this resolved.
Posted Jun 30, 2026 - 14:04 CEST
This incident affected: Payment Card / Firmakort.