Customers have troubles onboarding
Incident Report for e-conomic
The changes have the desired effects. The issue has been resolved.
Posted Mar 17, 2023 - 14:21 CET
The issue has been fixed and we're currently monitoring the changes made to make sure they have the desired effects.

We apologize for the inconvenience.
Posted Mar 16, 2023 - 18:41 CET
We have an ongoing incident through which customers have troubles onboarding. November First is actively looking into a fix.
Customers enter their verification code received by email, but they get a "Wrong code" message. Customers can still continue the onboarding by clicking "Resend code" and then continuing the flow in November First's environment.
Posted Mar 16, 2023 - 06:42 CET
This incident affected: Third-party Components (November First).