Udfordringer i e-conomic app til Android for hhv. basis og plus pakker / Issues in the e-conomic app for Android regarding the Basic and Plus packages.

Incident Report for e-conomic

Resolved

Der er lavet en opdatering så mobil app til Android for basis og plus pakker igen fungere.
Du skal blot opdatere app til version 3.9.1 også skulle det fungere efter hensigten igen.

Vi beklager de gener det har medført.

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An update has been released so that the Android mobile app for the Basic and Plus packages is working again.
You simply need to update the app to version 3.9.1, and it should work as intended again.

We apologize for any inconvenience this may have caused.

Posted Oct 02, 2026 - 14:12 CEST

Investigating

Vi oplever, at e-conomic app til Android (version 3.9.0) ikke er tilgængelig for hhv. basis og plus pakker og man bliver mødt med beskeden "Slå Smart inbox eller Indscanning til" og dermed ikke kan arbejde i app.

Vi arbejder med alle mand ombord for at få løst udfordringen og forventer snarest at have en ny version klar.

Vi beklager de udfordringer det giver

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We are experiencing an issue where the e-conomic app for Android (version 3.9.0) is not available for the Basic and Plus packages. Users are presented with the message “Turn on Smart Inbox or Scanning” and are therefore unable to work in the app.

We are working with our entire team to resolve the issue and expect to have a new version available as soon as possible.

We apologize for any inconvenience this may cause.

Posted Oct 02, 2026 - 11:25 CEST

This incident affected: Mobile Apps.