All Systems Operational

Web Application Operational
Journals Operational
Admin Operational
Invoice, orders & quotes Operational
SmartInbox / Inbox Operational
Bank Reconciliation Operational
Other Operational
Customer Data Availability Operational
Mobile Apps ? Operational
API Operational
SOAP API Operational
REST API Operational
OpenAPI ? Operational
Third-party Components Operational
Visma Connect ? Operational
Aiia Operational
November First ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

e-conomic.dk vedligeholdelse af hjemmeside // e-conomic.dk website maintenance Apr 2, 2025 15:00-16:30 CEST

Vores e-conomic.dk hjemmeside vil gennemgå planlagt vedligeholdelse den 2. april 2025 fra kl. 15.00 til 16.30 CET. I denne periode kan hjemmesiden blive midlertidigt utilgængelig.

Dette vedligeholdelsesvindue vil ikke påvirke e-conomic.com-applikationen eller domænet.

Our e-conomic.dk website will undergo scheduled maintenance on 02nd of April 2025 from 15:00 to 16:30 CET. During this period, the website might become temporarily unavailable.

This maintenance window will not affect the e-conomic.com application or domain.
Posted on Mar 31, 2025 - 13:13 CEST
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Vedligeholdelse af databasen / Database maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 17:00 CEST
Scheduled - Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.
Apr 1, 14:51 CEST
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Smart-inbox forslår ikke moms modkonto - Smart-inbox doesn't suggest VAT on contra account.
Resolved - Fejlen er nu blevet løst - Smart-inbox vil igen lave forslag til momskode på modkontoen.

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The incident has been resolved - Smart-inbox will now make suggestions on VAT for the contra account.
Mar 28, 08:18 CET
Investigating - Der er i øjeblikket problemer med aflæsning af leverandørefakturaer via smart-inbox. Under aflæsningen leverandørfakturaen bliver der på nuværende tidspunkt ikke foreslået moms på modkontoen. Vi arbejder på nuværende tidspunkt på en løsning.

Du kan med fordel redigere i modkontoen og angive den samme modkonto igen for at få et forslag på momskoden.

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English:

We're currently experiencing issues during suggestions made via the smart-inbox. VAT is not currently being suggested on the contra account and contra VAT will instead remain empty. We are currently working on a solution.

A quick fix you can use until we've resolved the issue is editing the contra account and re-entering the same contra account to get a suggestion for the VAT code.
Mar 27, 15:17 CET
Mar 27, 2025
Mar 26, 2025
Vedligeholdelse af databasen / Database maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 22:17 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 CET
Scheduled - Vi er vil udføre planlagt vedligehold.
En kort nedtid på maks 5 minutter kan forekomme. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance. A short downtime of maximum 5 minutes might occur. We apologize for the inconvenience.
Mar 26, 10:56 CET
Til kunder med Nordea Erhverv der anvender vores bankintegration / To customers with Nordea Erhverv who use our bank integration
Resolved - Vi har nu fået en bekræftelse fra Aiia, at alle fejl er blevet løst i samarbejde med Nordea. Dette betyder, at alle posteringer fra banken Nordea nu ses hos Aiia, og posteringerne ændrer ikke deres karakter, såsom dato, beløb eller tekst.

Oplever man, at der dukker dubletter op i ens bankafstemning, anbefaler vi følgende:

1. Fjern forbindelsen til kontoplanen, hvis det ikke allerede er gjort.
2. Slet alle posteringer fra højre side af bankafstemningen fra 17/2/2025 til og med i dag (BEMÆRK: vi anbefaler 17/2/2025, fordi fejlen opstod fra den dato, men man kan anvende en anden dato, hvor man i stedet oplever dubletterne).
3. Opsæt forbindelsen til kontoplanen igen, så posteringer bliver hentet fra 17/2/2025 (eller den dato, man har brugt i stedet).

Har man slettet sin forbindelse, så kan man springe trin 1 over.
Har man indlæst posteringer manuelt i perioden med ustabil forbindelse, så kan man opsætte forbindelsen igen fra den dato man sidst har importeret til.

Hvis du er i tvivl om hvordan du kommer bedst i mål, så træf gerne vores support som er klar til at hjælpe.

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We have now received confirmation from Aiia that all issues have been resolved in cooperation with Nordea. This means that all transactions from the bank Nordea are now visible in Aiia, and the transactions do not change their attributes, such as date, amount, or description.

If you encounter duplicates in your bank reconciliation, we recommend the following:

1. Remove the connection to the chart of accounts, if not already done.
Delete all transactions from the right side of the bank reconciliation from 17/2/2025 up to and including today (NOTE: we suggest 17/2/2025 because the error occurred from that date, but you can use another date where duplicates are instead experienced).
3. Set up the connection to the chart of accounts again so transactions are fetched from 17/2/2025 (or the date you used instead).

If you have removed your connection, you can skip step 1.
If you have manually imported transactions during the period of unstable connection, you can set up the connection again from the date you last imported.

If you are unsure of how to best achieve your solution, please feel free to contact our support.
Mar 26, 13:20 CET
Identified - Statusopdatering: Fejlen opstår som følge af, at Nordea Erhverv sender ukorrekte data til Aiia. Dette kan resultere i, at posteringer vises flere gange i bankafstemningen, forsvinder fra bankafstemningen, eller at allerede udlignede posteringer ændrer deres karakter. Vi har observeret, at dato, beløb og tekst kan ændres som følge af anmodninger fra Nordea Erhverv.

Hvis du oplever disse fejl med Nordea Erhverv, anbefaler vi midlertidigt at afbryde bankforbindelsen til Nordea Erhverv indtil fejlen er løst og importere kontoudtog manuelt. Vi er i tæt dialog med Aiia for at afhjælpe situationen, og du kan følge statusopdateringer fra Aiia her: https://status.aiia.eu/incidents/vy31318x71sh

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Status Update: The issue arises because Nordea Erhverv is sending incorrect data to Aiia. This can result in transactions appearing multiple times in the bank reconciliation, disappearing from it, or already settled transactions changing their nature. We have observed that the date, amount, and text can change as a result of requests from Nordea Erhverv.

If you experience these issues with Nordea Erhverv, we recommend temporarily disconnecting the bank connection to Nordea Erhverv until the situation is resolved and manually importing your account statements. We are in close dialogue with Aiia to resolve the situation, and you can follow status updates from Aiia here: https://status.aiia.eu/incidents/vy31318x71sh
Mar 4, 09:27 CET
Investigating - Vi oplever i øjeblikket, at data fra Nordea Erhverv er uregelmæssige. Dette betyder, at posteringerne enten kan mangle eller komme ind flere gange i bankafstemningen.

Vi undersøger dette og stræber efter at finde en løsning hurtigst muligt. Vi beklager de gener, dette medfører. Hvis dette er et særligt stort problem i din arbejdsgang, kan du midlertidigt afbryde bankforbindelsen.

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We are currently experiencing irregularities with data from Nordea Erhverv. This means that entries may either be missing or appear multiple times in the bank reconciliation.

We are investigating this and striving to find a solution as soon as possible. We apologize for any inconvenience this causes. If this is a particularly significant problem in your workflow, you can temporarily disconnect the bank connection.
Feb 26, 10:57 CET
Mar 25, 2025
Vedligeholdelse af databasen / Database maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 20:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 CET
Scheduled - Vi udfører planlagt vedligehold.
Du kan opleve små forsinkelser eller kortvarige afbrydelser i programmet. Vi undskylder for ulejligheden.

We will be undergoing scheduled maintenance at this time. There will not be any downtime involved but increased latency for certain requests may occur during the time frame.
Mar 25, 12:32 CET
Verifikationskode fra Aiia lander i spam-mappen / Verification code from Aiia lands in the spam folder
Resolved - Vi har gjort Aiia opmærksom på denne udfordring, og de arbejder på at undersøge deres muligheder.
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We have made Aiia aware of this issue, and they are working on exploring their options.
Mar 25, 08:40 CET
Identified - Man kan opleve, at ved opsætning eller fornyelse af bankintegration modtages verifikationskoden ikke i mail-indbakken, men derimod i spam. Kontroller venligst jeres spam-filter for at få koden.
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You may experience that during the setup or renewal of bank integration, the verification code is not received in the email inbox but instead goes to spam. Please check your spam filter to retrieve the code.
Mar 24, 13:59 CET
Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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